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FAQ


Will the PC Decrapifier work with Windows 7?


Yes. It works with all versions of Windows 7, Windows XP and Vista







Will the PC Decrapifier remove crap from my older PC?


Short Answer: Probably not.

Long Answer: The PC Decrapifier was designed to remove programs from new computers running Windows XP or Vista. If you have an older PC and have some of the programs installed that are in the What it Removes list, then it might remove them, but not very likely.

If you are running Windows 2000, Windows 95, 98, ME, there is probably zero chance that the PC Decrapifier will be able to help.







I get a message that says this might be a potential security risk/virus/trojan/worm. What's up?

There are a couple things that can cause this. In any case the PC Decrapifier does not pose a security risk.

Windows will display this dialog box for downloaded files and executable programs in zip files simply as a warning to make you aware that you are going to run an executable program. This can be safely ignored.

Also, some spyware/anti-virus programs may pop-up a warning for the PC Decrapifier. This is mostly likely due to the fact that it interacts with the startup entries of the registry. This is an unwarranted warning and can be ignored. As a verification I would encourage you to use a website like http://virusscan.jotti.org. Also you may want to verify the MD5 hash for the file that I publish on the download page of this website.






What's the difference between the free, personal and commercial use versions?


Free: This may be freely downloaded and used for personal use. If you just bought a new PC and you want to clean it off, this is for you.

Personal License: In short, this is a donation. If you've downloaded the PC Decrapifier and you have found this tool very helpful and would like to show your appreciation, I have also designated a personal use license you may purchase for $5. The download is exactly the same as the free version, but you will receive advanced notices of new versions and access to high priority support forums.

Commercial Use License: If you have tried out the PC Decrapifier and you would like to use this program for commercial purposes, you will require a commercial license. The cost is $20 per "technician" (not per PC), which is really a bargain considering how much time you can save by using this program. The commercial version also contains additional features that are useful to those that use this as part of their business. After your purchase, you will receive an email with instructions on how to obtain the commercial version. Please see the features page. for the additional features the commercial use version provides.







How do I use the Restore Point after I have created it?

Here's how with Windows XP
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

and for Windows Vista:
http://support.microsoft.com/kb/936212/

for Windows 7
http://windows.microsoft.com/en-us/windows7/System-Restore-frequently-asked-questions

What can I recover?

System restore points protect your Windows system files and device drivers. It will not reinstall any applications that have been removed. If you want the programs back, you will need to reinstall from the original source.







How do I Uninstall the PC Decrapifier?

There is nothing to uninstall. Simply delete the file you downloaded and it is removed.







I still can't get rid of Norton. What can I do?

I admit the Norton tools can be very tricky to uninstall, and the PC Decrapifier isn't always successful. You may want to try this tool as an alternative:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039